terms of use

American Platinum Door & Gate (“American Platinum,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Service address or project location
• Details related to service requests, quotes, or inquiries

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Respond to inquiries, service requests, and quote requests
• Schedule service appointments and communicate about projects
• Improve our website, services, and customer experience
• Send relevant updates or service-related communications
• Analyze website usage and performance
• Comply with legal or regulatory obligations

We do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with our site so we can improve functionality and performance.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect certain features of the website.

Sharing of Information

We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website or providing services (such as hosting, analytics, or form processing)
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of American Platinum Door & Gate, our customers, or others

All third-party partners are required to keep your information secure and confidential.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your personal information, subject to legal obligations

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

American Platinum Door & Gate
29001 Solon Rd., Ste Q Solon, OH 44139
(440) 497-6213